Shipping

At KUNQI INTERNATIONAL LIMITED, we are dedicated to providing you with a seamless shopping experience from start to finish. Our shipping policy is designed to ensure that you receive your orders promptly and transparently. Please review the details below:

Free Shipping

We proudly offer free shipping on all orders placed through our website. This means you can shop for your favorite fitness apparel without the worry of additional shipping costs, allowing you to focus on what truly matters—your fitness journey.

Delivery Time

• Our standard shipping method typically delivers your order within 10-25 business days.
• Delivery times may vary based on your geographic location and the efficiency of local postal services. We aim to meet these timelines; however, please be aware that unforeseen circumstances, such as weather conditions or logistical delays, may occasionally affect delivery times.

Order Processing

• Orders are processed within 1-3 business days after payment confirmation.
• Please note that orders placed on weekends or holidays will be processed on the next business day.

Return Policy

• Customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return items within 30 days of the purchase date.
• To be eligible for a refund, items must be in their original condition, unworn, unwashed, and with all tags attached. Please ensure that the return is properly packaged to avoid damage during transit.

International Shipping

• We are excited to offer international shipping to select countries. If you are located outside the United States, please check our website for a list of eligible countries.
• Please be aware that customs duties, taxes, and fees may apply to international shipments, and these charges are the responsibility of the customer. We recommend checking with your local customs office for specific details regarding these fees.

Tracking Your Order

• After your order has shipped, you will receive a confirmation email containing tracking information. This allows you to track the status of your shipment in real-time, giving you peace of mind as you wait for your new fitness apparel.

Thank you for choosing KUNQI INTERNATIONAL LIMITED for your fitness apparel needs. We appreciate your business and look forward to serving you!